Associate Dept Lead

Job Description:

As a member of the Front-end team, assist with the execution of best practices and standards as defined by the department. Encourage the team to represent the company values of honesty, diversity, inclusion, integrity, respect, and safety of others through exceptional customer service.

Responsibilities:

• Encourage accountability among colleagues, holding each other to high ethical standards and fostering trust through transparent and ethical behavior.
• Promote a culture of customer satisfaction and appreciation by making customers feel welcome and respected through providing relevant and accurate information about the various products available in the department and throughout the store.
• Become well-acquainted with the merchandise sold throughout the store and efficaciously interact with customers by responding to their product-related inquiries and offering pertinent recommendations.
• Offer assistance in monitoring and regulating the department's supply outlays.
• Help maintain an effective system for managing cash control, sales records, and keeping track of cash items in the store.
• Manage the scheduling of Front-end associates to enable maximum efficiency and uninterrupted service in the department.
• Provide guidance to store management during profit and loss reviews to ensure accurate and comprehensive analysis of financial data. Provide actionable insights that will drive financial success.
• Work closely with store management to develop and execute budgets and labor schedules, contributing to the success of the business.
• Support in creating and implementing action plans that will facilitate the accomplishment of the department's goals.
• Foster an environment of communication and collaboration among front-end associates.
• Approach problems as opportunities for growth and learning and embrace change with enthusiasm.
• Remain informed about present, upcoming, seasonal, and elite advertising.
• Always follow the food safety protocol and guidelines to ensure that the food products are safe for consumption.
• Make sure that the temperature in cases and coolers is regulated as required and maintain temperature records for consistency.
• Uphold safety standards by following safety protocols and promptly report any unsafe conditions to store management.
• Take a proactive approach to equipment maintenance by conducting regular preventive checks and promptly informing the designated department or store manager of any repairs needed.
• As soon as a customer or employee has an accident, let management know immediately.
• It is always advisable to report any safety risks or illegal activities, including theft, fraud, or robbery, to prevent any potential harm.
• Abiding by all local, state and federal laws, and following company guidelines, is paramount for a seamless business operation.
• This role demands the performance of crucial job responsibilities, with or without any accommodations needed.

Qualifications:

MINIMUM

• The Resilience to withstand the pressures of challenging situations
• Effective communication skills
• Possessing basic math proficiency including the ability to count, add and subtract is necessary for carrying out basic tasks
• The customer's experience plays a crucial role in retail and customer service, making it important to prioritize customer satisfaction and retention

DESIRED

• High school diploma is seen as a testament to the dedication and perseverance exhibited by the individual
• Management experience
• Language exchanges can also be effective, as they allow learners to practice speaking with native speakers and receive feedback on their language skills

About Us:

The consolidation of Fred Meyer and The Kroger Company in 1998 led to a broader reach for the grocery store chain, now spanning over 120 locations in Oregon, Washington, Alaska, and Idaho.

We believe that food has the power to bring people together, which is why we work tirelessly to create unforgettable experiences for our customers, our teams, and our communities.

We understand that true fulfillment comes from both personal and professional growth. Our goal is to help you achieve success in both of these areas by providing the kind of nurturing and support you need to flourish.

Joining the Fred Meyer team is an excellent way to invest in your future, whether you're looking for part-time work or a full-time job

About the Team

Our company culture recognizes and rewards the efforts of our dedicated and affable workers with more than just a salary. Their well-being, both personal and professional, is important to us, and that's why we offer them the necessary components to create their own recipe for success. Our associates benefit from a plethora of benefits that preserve their physical, emotional, and financial wellness, including access to competitive health care and retirement benefits, paid time off, psychological resources, employee discounts, and numerous opportunities to acquire knowledge, improve their abilities, and advance in their careers.

By utilizing its Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans, Kroger creates a platform for its associates to contribute to the betterment of their communities. To learn more about how the company and its employees work together to make a difference, check out thekrogerco.com.

Our employees have access to a range of benefits, including both financial and non-financial incentives that can enrich their lives.

Incorporating mindfulness practices into daily life can also improve overall well-being:

• Health care benefits
• Paid Time Away from Work: A Look at Vacation, Sick, and Parental Leave Compensation
• Our Employee Assistance Program offers confidential and professional support services for employees who are suffering from mental and emotional distress

Financial Benefits:

• Before obtaining access to a 401(k) account, individuals must satisfy specific membership criteria
• Group term life insurance policies are designed to offer eligible individuals with affordable coverage options that meet their specific needs
• An annual bonus can be earned based on the achievement of the organization
• Associate discounts

• The eligibility for an annual bonus hinges on the company's overall performance

Diversification Opportunities: A growing business may have the opportunity to diversify its products, services, or customer base. This can mitigate risk and increase revenue streams:

• To support their college education goals, individuals may have access to tuition assistance, scholarships, or educational leave programs with varying requirements based on their location
• Internal training and development resources are in place to help motivated employees gain new knowledge, develop new competencies, and advance their careers

Our aspiration is to provide the greatest experience for our associates and customers, and our joint efforts are aimed towards creating a friendly and compelling environment that encourages a love for your work. If you are eager to be part of an organization that values a positive workplace culture, don't hesitate to apply now. We can't wait to meet you!