Regional Manager

Job Summary

Wingstop is seeking a dynamic General Manager to lead one of our high-energy restaurant locations. This role is ideal for individuals with a proven track record in restaurant leadership—especially those with Wingstop experience—who are passionate about driving operational excellence, motivating teams, and delivering exceptional guest service. As General Manager, you'll be responsible for all aspects of daily operations, team development, and ensuring profitability and compliance. Join a fast-growing company with genuine opportunities for career advancement and impact.

Responsibilities

• Administer the daily functions of the restaurant to ensure excellence in food quality, guest service, cleanliness, and team performance.
• Onboard, teach, and develop staff while creating an atmosphere of respect and enthusiasm within the workplace.
• Exemplify exceptional service and foster a culture of accountability among the team.
• Achieve financial savings by effectively managing inventory, scheduling, and ordering to optimize food and labor costs.
• Monitor the financial progress, define targets, and implement strategies to increase revenue and profitability levels.
• Maintain compliance with health, safety, and sanitation guidelines, as well as company policies, at all times.
• Schedule consistent team gatherings to unify objectives and reaffirm the principles of the organization.
• Collaborate with district and regional managers to support marketing campaigns and enhance community engagement efforts.
• Address customer complaints promptly and professionally to ensure strong guest satisfaction scores are maintained.
• Foster an atmosphere of continuous enhancement and promote the internal expansion of knowledge and skills.

Qualifications and Experience

• Experience in leading and managing restaurant operations with a specialized focus on food service management, particularly with a background in Wingstop establishments preferred
• A mandatory condition is the possession of a valid Food Manager Certification
• Having a valid TABC Certification is mandatory
• Necessary transportation and the ability to travel to designated store(s) is a requirement
• The job mandates the capacity to work varying hours, encompassing nights, weekends, and holidays
• It is mandatory to wear black shoes with slip-proof soles as part of the approved uniform
• Proficiency in both English and Spanish is preferred but not obligatory
• Showcase proficiency in interpersonal dynamics, critical thinking, and group collaboration
• Keen enthusiasm for constructing enduring guest experiences and guiding staff development
• Cultivating a culture of trust, responsibility, and professionalism

Benefits

• Getting compensated with a salary that is competitive within the sector and extra bonuses based on achieving performance milestones
• The utilization of health, dental, and vision insurance plans serves to support individuals in maintaining their overall health and well-being by facilitating affordable access to medical, dental, and vision care services
• Overall, accidental and hospitalization insurance is a crucial investment for individuals looking to protect themselves from the financial repercussions of unforeseen accidents or illnesses
• Life insurance provides a way for individuals to ensure their loved ones are taken care of financially after they are gone, easing potential financial burdens during a difficult time
• Vacation Pay
• Monthly Incentive Programs
• Employee discounts at Wingstop and Jersey Mike’s stores offer savings opportunities for staff members on their favorite menu items
• Opportunities for advancement and internal promotional pathways
• An invigorating and fast-paced work environment known for its strong team dynamics
• The direct impact on the team and local community dynamics

Salary

• In line with an individual's accomplishments and skills, the compensation is competitive
• Fundamental salary along with monthly bonuses determined by performance outcomes
• Offer made following thorough consideration of qualifications and interview assessment

About the Company

We are a locally owned and rapidly expanding franchise group operating 8 Wingstop locations and 5 Jersey Mike's with plans for further growth. Our company values honesty, motivation, teamwork, and great hospitality. We pride ourselves on fostering a positive, respectful, and inclusive workplace where both employees and customers feel welcome. Our leadership believes in promoting from within, offering long-term career paths for those who want to grow with us.

At Wingstop, our dedication goes further than serving delicious wings; we strive to create a team and ethos that is audacious, real, and community-centric.